Originally posted by @Joe Splitrock:
@Amie D. where did you get the idea that violating a lease results in forfeiting your deposit? Does your lease state that? Did you consult an attorney to see if that is even legal in your state? Do you really believe that if you with hold their entire deposit and it goes to court, that you will win?
Maybe the property manager is just being realistic. You can't force people to do something. If I was a PM, I wouldn't barge into a property after being told not to enter. That is illegal entry, even if you post notice once they tell you "do not enter", it becomes illegal. Asking your PM to break the law and force his way in is unreasonable. You can take them to court for lease violation and try to evict them, but at this point that is probably not the best decision.
I would tell the property manager to give them written notice of lease violation. Tell the tenant this will effect your ability to give them a good rental reference in the future. Maybe they are buying a home and don't care, but they should care. Something unexpected could happen in life that causes one or both of them to need to rent. Losing a reference for someplace they lived five years would be a big problem for them. Have the PM make it clear that it is understood the property will be messy since they are moving. The PM will accompany the perspective tenants and they will do the walk through in less than 10 minutes. The point is, you want them to leave on good terms and you want access to work on rerenting. It is a mutual respect issue.
Personally, with a pregnant lady and it being two weeks away, I would just wait. Take it as a learning experience. Add the statement to your lease and just move on. Taking their money is illegal, so if you chose to do that, be ready to go to court.
@Joe Splitrock thanks for the comments, but the idea of them losing their deposit for breach of contract/violating the lease terms as well as countering state law - which states they must allow showings with proper notice (as is also outlined by the lease) and during reasonable hours - was suggested by others who I spoke with who own rental property local to the area in which that property stands.
I have already stated that I am going to just move forward by talking to the property manager as an addendum to the lease for the fees/penalty as to blocking showings for future tenants. And yes, the lease does outline various scenarios in which the tenants would lose their deposit.
Certainly, consulting with a lawyer is an option that I have, but as this situation has only gone on for a short time and was new to me, I have not. I do not know if I went to court if I would win - no one knows that until it happens. Is this causing me financial damages because the PMs are getting requests to show the property over the course of a month and can't? I believe that could be proven to be a yes. But maybe your question was rhetorical. You stated that "Asking your PM to break the law and force his way in is unreasonable", that may be, but I'm not sure where I said I was going to do that.
I have talked to them about noting in their file that they had violated the lease as such for future references. They are planning on buying a house but at the same time I thought it was fair for future landlords to be aware, just in case.
As I posted I just found out they have had an unapproved pet at the residence and the PM also told me the residents "suggested" there are also unreported damages/repairs as well, so as I suspected this doesn't appear to be a case of simple inconvenience to the tenant versus having things to hide. Therefore I doubt it will be just me "taking their money," which is something I wouldn't do without cause to begin with anyway.