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All Forum Posts by: Jillian Campayno
Jillian Campayno has started 388 posts and replied 388 times.
Post: The MassLandlords Crash Course in Landlording

- Posts 390
- Votes 31

This comprehensive training is split over two days to reduce screen time. Learn everything you need to succeed as an owner or manager of residential rental property in Massachusetts.
This fast-paced course is strictly limited to 16 participants to allow for detailed discussion and Q&A. Course tuition includes:
Small group session with the Executive Director, a trained presenter and experienced landlord, and the attorney.
A comprehensive agenda, see below.
Your choice of two books:
Every Landlord's Tax Deduction Guide by NOLO,
The Good Landlord by Peter Shapiro,
Getting to Yes by Roger Fisher, and/or
The Housing Manual by H. John Fisher.
A bound summary of all material presented.
A MassLandlords ballpoint pen.
A coupon for 10% off any MassLandlords annual membership.
A MassLandlords certificate of completion and permission to use "MassLandlords Crash Course graduate" on your marketing material.
You will receive a box packed with your personalized signed certificate, your choice of two books, course notes, pen, and half a dozen other pieces of literature. Materials will be mailed when the US curve flattens and we have a local team member healthy for fourteen days consecutively. Electronic course notes will be downloadable for printing at home and notetaking prior to the event.
Saturday, February 20th, 2021 and Saturday, February 27th, 2021
Virtual Course Agenda
Saturday, February 20th, 2021
8:30 am - Introduction of MassLandlords and course participants
8:50 - Rental markets
Urban, suburban, rural
Luxury, college, professional, working, subsidized, rooming houses
9:05 - Property selection
Lead paint (Legal highlight)
Utilities
Bones vs surfaces
Amenities
Repairs and renovations
Durable vs beautiful
What if I'm stuck with what I've got?
9:20 - Sales and marketing 101 for rental property managers
Marketing rentals
Sales process
Staying organized
Branding a small business
Getting more or fewer calls
Tips and tricks
10:05 - Break
10:15 - Applications and screening
Criminal, credit, eviction
Discrimination (legal highlight)
Tenant Screening Workshop
11:20 - If time allows, start Rental Forms
Lease vs Tenancy at Will
iCORI
Eviction notices
12:15 - End Day One, course resumes the following Saturday
Saturday, February 27th, 2021
8:30 - Review of Day One and follow-up questions
8:45 - If needed, finish Rental Forms
Lease vs Tenancy at Will
iCORI
Eviction notices
9:15 - Legal Matters start
Late fees
Security deposits
Eviction process
Move-and-store
Water and electrical submetering
Housing Court vs District Court
Warranty of habitability
Inspections
Subsidies
Rent control
10:05 - Break
10:15 - Legal Matters finish
11:00 - Maintenance, hiring, and operations
Keeping the rent roll and expenses
Filing taxes
To manage or not to mange
Tenants as customers
Notifying tenants
Extermination
Monitoring contractors
Lease violations and conflict resolution
Record keeping
11:50 - Overview of books and resources for further education
12:00 - Review of unanswered questions
12:15 - End Day Two and End Course
Please note that end time each day may vary based on questions.
Participation is Easy
As a result of the COVID-19 (coronavirus) pandemic, our events have been replaced by webinars or virtual meetings held during the traditional event time for each former location:
Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.
Webinars have limited participation options (typed questions only) and are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.
If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.
Topic: Crash Course Virtual Meeting Feb 20 and 27
Time: Feb 20, 2021 08:30 AM Eastern Time (US and Canada)
Every week on Sat, 2 occurrence(s)
Feb 20, 2021 08:30 AM
Feb 27, 2021 08:30 AM
Join Zoom Meeting
https://us02web.zoom.us/j/8157...
Meeting ID: 815 7636 4343
Passcode: Will be emailed and viewable online
Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 301 715 8592 US (Washington DC)
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
Meeting ID: 815 7636 4343
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kdjF...
Please note: The above Zoom information is intended for ticket holders only (1 attendee per ticket purchased). To be admitted into the meeting your Zoom account name must correspond with the ticket purchase. If you are purchasing this ticket for someone else please email us at [email protected].
Food
This is a virtual course. You are free to prepare food at home and eat while you listen.
Pricing
Open to the public. Membership is not required, but advance registration is required!
Online:
Non-members: $205
Members: $195 (log in before you register or you will see the non-member price)
Online registration required. All ticket sales final.
The course is the same price as usual, because our estimate of shipping and handling on a box of course materials is equal to our historic cost per person of catering. You will receive a box packed with your personalized signed certificate, your choice of two books, course notes, pen, and half a dozen other pieces of literature. Materials will be mailed when the US curve flattens and we have a local team member healthy for fourteen days consecutively.
Electronic course notes will be downloadable for printing at home and notetaking prior to the event.
Tickets at: MassLandlords.net/events
Post: Common Traps for the Unwary Landlord

- Posts 390
- Votes 31

This presentation will give a legal overview of landlording, focusing on the common mistakes that landlords make, especially those that are the most costly.
We will review basic requirements of:
Security deposits
Tenant screening and anti-discrimination
Lead paint
Notices to quit
Sanitary code
and more.
This presentation will not be an in-depth review of any particular topic, each of which could be an entire presentation on its own. But we will give a general compliance check. And we will reserve lots of time for questions so that we can make sure to answer your particular concerns, or at least point you in the right direction for next steps.
Part of this presentation will be given by attorney Craig Higgins. Attorney Higgins has long experience in real estate, beginning with brokerage and more recently as a landlord-tenant attorney. His practice area covers a wide range, including criminal, bankruptcy, family law, and personal injury.
Purchase your ticket in just a few clicks!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
Open to attendees statewide
This event is regionally branded in keeping with a local tradition. This region used to meet in-person on this day at this time. You are welcome to participate in this virtual meeting no matter where you are in the state.
Monday, February 22nd
Virtual Meeting Agenda
5:00pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40pm MassLandlords Business Update and Member Minutes
Member Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
6:00pm Common Traps for the Unwary
7:00pm Virtual meeting ends
Participation is Easy
As a result of the COVID-19 (coronavirus) pandemic, our events have been replaced by webinars or virtual meetings held during the traditional event time for each former location:
Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.
Webinars have limited participation options (typed questions only) and are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.
If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.
Topic: Common Traps for the Unwary Landlord Virtual Meeting Mon Feb 22
Time: Feb 22, 2021 05:00 PM Eastern Time (US and Canada)
Join Zoom Meeting
https://us02web.zoom.us/j/8921...
Meeting ID: 892 1763 1711
Passcode: Will be emailed and viewable online
Dial by your location
+1 646 876 9923 US (New York)
+1 301 715 8592 US (Washington D.C)
+1 312 626 6799 US (Chicago)
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
Meeting ID: 892 1763 1711
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kefM...
Pricing
Open to the public. Membership is not required!
Contemporaneous participation:
Public: $10
Members: $7
Premium Members: No charge and no need to register.
This event will not be recorded. Slides and handouts, if any, will be available at MassLandlords.net/laws.
Tickets at: MassLandlords.net/events
Post: Heat Pump vs Furnace Calculator

- Posts 390
- Votes 31

This webinar will present an overview of the MassLandlords "heat pumps vs furnace" calculator, available to members online. Attendees will leave with the ability to select the best heating system for retrofits and new construction. We will focus on operating costs only. This presentation will be heavy on Excel and the basic math about whether heat pumps can be cheaper than natural gas to operate. The answer is yes, heat pumps can be cheaper than natural gas! But poorly chosen heat pumps can be more expensive and far less effective. This presentation will focus on heat pump selection and understanding the tradeoffs involved in this new technology. The basic math will apply to air source heat pumps. The spreadsheet can be modified to model a ground source heat pump.
This will not be a detailed discussion about heat pump installation and maintenance. The presenter is not a licensed installer. A future meeting will discuss installation, which can be much more expensive than natural gas especially in retrofits.
We will review recommended rental property monetizations for carbon-neutral technology.
This presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to over 2,000 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a term-limited and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.
"No Sales Pitch" GuaranteeMassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
Friday, February 19th
- 12:00pm Webinar Begins
- 1:00pm Webinar Ends
Registration
This webinar is Open to the public. Membership is not required!
Webinar Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
- You can chat questions. You will not be on video or audio.
Registrants will have full access to the webinar, including watching live or watching the recording any time after the webinar is posted.
Watch Live (on February 19, 2021 12:00 PM):
Password will be emailed and viewable online.
Topic: Heat Pumps vs Furnace Webinar February 19, 2021 Please click the link below to join the webinar: https://us02web.zoom.us/j/8967... Passcode: Will be emailed and viewable online. Or Telephone: Dial(for higher quality, dial a number based on your current location): US: +1 312 626 6799 or +1 646 876 9923 or +1 301 715 8592 or +1 669 900 6833 or +1 253 215 8782 or +1 346 248 7799 or +1 408 638 0968 Webinar ID: 896 7431 7341 Passcode: Will be emailed and viewable online International numbers available: https://us02web.zoom.us/u/kdUN...
Watch Recording (after February 22, 2021):
Recording Link:
This event will be recorded and uploaded to our page Heat Pumps vs Furnace. The spreadsheet tool is available for download there.
Post: Service/Support Animal/Pet Training and Requirements

- Posts 390
- Votes 31

In this presentation we will review service animals, emotional support animals, and pets. We will compare and contrast the different roles and needs of each. And we will establish the lines housing providers cannot cross when conducting needed background checks on animals and renters with animals.
We will answer the following questions:
Why do we need to allow service animals and emotional support animals?
How can I screen a renter household and/or their animal?
What's the penalty for crossing the line or making a mistake?
How should I approach the conversation when a current or prospective renter requests to have an animal?
How can I deal with a bitey, barky, or jumpy animal that doesn't seem like a valid request?
Can I request a renter animal have vaccinations? Be leashed? Go to training?
We will review the Canine Good Citizen program and the practical realities of providing housing to renters with service dogs, emotional support animals, and pets.
Part of this presentation will be given by Cheyenne Martin of Adventure Paws Dog Training. Cheyenne is an experienced housing provider and dog trainer. She has years of experience training service dogs and helping both renters and landlords understand rights and responsibilities under the Americans with Disabilities Act. Cheyenne is a certified dog trainer and an American Kennel Club evaluator for the AKC STAR PUPPY, CGC, CGCU, CGCA, certified k9 fitness instructor and AKC trick dog titles. She has over 8 years of experience and has trained thousands of dogs.
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
Open to attendees statewide
This event is regionally branded in keeping with a local tradition. This region used to meet in-person on this day at this time. You are welcome to participate in this virtual meeting no matter where you are in the state.
Thursday, February 11th
Virtual Meeting Agenda
5:00pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40pm MassLandlords Business Update and Member Minutes
Member Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
6:00pm Service and Support Animals vs Pets
7:00pm Virtual meeting ends
Participation is Easy
As a result of the COVID-19 (coronavirus) pandemic, our events have been replaced by webinars or virtual meetings held during the traditional event time for each former location:
Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.
Webinars have limited participation options (typed questions only) and are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.
If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.
Topic: Service, Support Animals vs Pets, Dog Training Virtual Meeting February 11th, 2021
Time: Feb 11, 2021 05:00 PM Eastern Time (US and Canada)
Join Zoom Meeting
https://us02web.zoom.us/j/8380...
Meeting ID: 838 0455 9450
Passcode: Will be emailed and viewable online
Dial by your location
+1 301 715 8592 US (Washington D.C)
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 408 638 0968 US (San Jose)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
Meeting ID: 838 0455 9450
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kemt...
Pricing
Open to the public. Membership is not required!
Contemporaneous participation:
Public: $10
Members: $7
Premium Members: No charge and no need to register. Click here for meeting details and password.
This event will not be recorded. Slides and handouts, if any, will be posted at MassLandlords.net/Resources/Animals.
This event will not be recorded.
Post: Bills for the 192nd Session

- Posts 390
- Votes 31

This presentation will be a line-by-line review of selected bill text MassLandlords intends to file or has filed this 192nd legislative session. The two-year session started January 2021.
We will start by reviewing the Policy Priorities Survey, which sets member direction. We will zero in on those priorities we believe can best be achieved by legislative means (some priorities can best be achieved in other ways). Some bills will not be directly tied to the survey and instead will be foundational in nature.
Most of the presentation will be focused on a select set of bills. We will review line-by-line the purpose and meaning. As we go, we will teach some of the requirements of legislative drafting.
Attendees of this presentation will leave with a deeper understanding of how bills are drafted, which bills we have filed and why, and how future progress can be made in the legislature.
This part of the presentation will be given by Peter Vickery of Bobrowski & Vickery, LLC. Attorney Vickery practices law in Western Massachusetts where he focuses on landlord-tenant law (representing landlords in Housing Court) and discrimination defense (representing business owners in the Massachusetts Commission Against Discrimination). He graduated from Oxford University (Jesus College) with a BA in Modern History; obtained his Post-Graduate Diploma in Law from the University of the West of England in Bristol; his JD from Boston University School of Law; and his Masters in Public Policy & Administration from the University of Massachusetts, Amherst. Attorney Vickery served one term on the Governor's Council (the elected 8-member body that approves or vetoes the governor's choice of judges in Massachusetts) and on the State Ballot Law Commission. As Legislative Affairs Counsel for MassLandlords he drafts bills, bill summaries, and testimony in the area of housing law, and writes amicus briefs in cases that have strategic significance for rental-property owners.
Purchase your ticket in just a few clicks!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
Open to attendees statewide
This event is regionally branded in keeping with a local tradition. This region used to meet in-person on this day at this time. You are welcome to participate in this virtual meeting no matter where you are in the state.
Wednesday, February 3rd
Virtual Meeting Agenda
5:00pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40pm MassLandlords Business Update and Member Minutes
Member Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
6:00pm Local Manager Meeting Introduction
6:05pm Bills
7:00pm Virtual meeting ends
Participation is Easy
As a result of the COVID-19 (coronavirus) pandemic, our events have been replaced by webinars or virtual meetings held during the traditional event time for each former location:
Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.
Webinars have limited participation options (typed questions only) and are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.
If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.
Topic: Bills for the 192nd Session Virtual Meeting February 3rd, 2021
Time: Feb 3, 2021 05:00 PM Eastern Time (US and Canada)
Join Zoom Meeting
https://us02web.zoom.us/j/8761...
Meeting ID: 876 1205 2737
Passcode: Will be emailed and viewable online
Dial by your location
+1 301 715 8592 US (Washington D.C)
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
Meeting ID: 876 1205 2737
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/k0Yl...
Pricing
Open to the public. Membership is not required!
Contemporaneous participation:
Public: $10
Members: $7
Premium Members: No charge and no need to register. Click here for meeting details and password.
This event will not be recorded. Slides and handouts if any will be uploaded to our page on Policy.
Post: How to Become a Certified Massachusetts Landlord™

- Posts 390
- Votes 31

Learn how to be listed on MassLandlords.net as a Certified Massachusetts Landlord™. This new professional designation is available to current, new and prospective owners and managers of Massachusetts residential rental real estate.
The program will start with an overview of why certification matters both in state politics and to your bottom line. Then we'll review each of the three levels of certification, the first of which is available now. After this, we'll put the slides away and do a live screenshare on the website. You will be taught step-by-step how to create your professional profile, review the Level One best practices, and sign the certification agreement. Finally, we'll talk about how to use your new logo and status to advertise your business and differentiate yourself, especially if your local market makes it difficult to rent an apartment.
This presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,000 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.
Purchase your ticket in just a few clicks!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
Open to attendees statewide
This event is regionally branded in keeping with a local tradition. This region used to meet in-person on this day at this time. You are welcome to participate in this virtual meeting no matter where you are in the state.
Monday, January 25th
Virtual Meeting Agenda
5:00pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40pm MassLandlords Business Update and Member Minutes
Member Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
6:00pm How to Become Certified
7:00pm Virtual meeting ends
Participation is Easy
As a result of the COVID-19 (coronavirus) pandemic, our events have been replaced by webinars or virtual meetings held during the traditional event time for each former location:
Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.
Webinars have limited participation options (typed questions only) and are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.
If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.
Topic: How to Become a Certified Massachusetts Landlordâ„¢
Time: Jan 25, 2021 05:00 PM Eastern Time (US and Canada)
Join Zoom Meeting
https://us02web.zoom.us/j/8946...
Meeting ID: 894 6689 4692
Passcode: Will be emailed and viewable online
Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 301 715 8592 US (Washington D.C)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
+1 669 900 6833 US (San Jose)
Meeting ID: 894 6689 4692
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/keed...
Pricing
Open to the public. Membership is not required!
Contemporaneous participation:
Public: $10
Members: $7
Premium Members: No charge and no need to register. Click here for meeting details and password.
This event will not be recorded. Slides and handouts, if any, will be available at MassLandlords.net/certification.
Post: Virtual Meeting: Policy Forum Lite

- Posts 390
- Votes 31

This presentation and discussion will be focused on housing policy, with particular emphasis on the housing provider perspective. This virtual event is a condensed version of what used to be the half-day on-site held at the Southbridge Hotel and Conference Center, near the geographic center of Massachusetts. Participation is encouraged but not required.
We will start with a condensed recent history of housing policy in Massachusetts, as seen from a housing provider's perspective. We will start primarily in January 2020 and review the changing emphasis of the pandemic, including policy successes and failures that have occurred since:
Certification
Jail time for landlords
Multiple layers of eviction moratorium
CARES Act
Rent cancellation
HEROES Act
Infinite moratorium
Eviction diversion initiative
RAFT moratorium
Ranked choice voting
Right of first refusal and eviction sealing
At the conclusion of the presentation, we will discuss what may lie over the horizon, what housing providers need to do to prepare, and where we go from here. Please note: this is not a detailed how-to comply with the various laws, this is a policy discussion.
Policy priorities survey
Ballot initiatives
Start of the 192nd legislative session
Grassroots engagement
Executive branch
Judicial branch
Attendees of the January 4 SWCLA members event note: the history section will be substantially the same presentation. Note that due to the public nature of participation, we will not be discussing litigation strategy. The intent of this event is to find and distribute politically feasible solutions to shared problems.
This presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,000 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.
Click here to purchase tickets for this event
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
Open to attendees statewide
This event is regionally branded in keeping with a local tradition. This region used to meet in-person on this day at this time. You are welcome to participate in this virtual meeting no matter where you are in the state.
Tuesday, February 16th
Cambridge & Statewide Virtual Meeting Agenda
5:00pm Sign-in and virtual networking: you can chit chat with others as people log in
5:10pm History
5:50pm Policy areas and avenues
6:30pm Grassroots engagement training
7:00pm Virtual meeting ends
Participation is Easy
As a result of the COVID-19 (coronavirus) pandemic, our events have been replaced by webinars or virtual meetings held during the traditional event time for each former location:
Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.
Webinars have limited participation options (typed questions only) and are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.
If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.
Topic: Policy Forum Lite Virtual Meeting Feb 16, 2021
Time: Feb 16, 2021 05:00 PM Eastern Time (US and Canada)
Join Zoom Meeting
https://us02web.zoom.us/j/8768...
Meeting ID: 876 8587 3903
Passcode: Will be emailed and viewable online
Dial by your location
+1 646 876 9923 US (New York)
+1 301 715 8592 US (Washington D.C)
+1 312 626 6799 US (Chicago)
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
Meeting ID: 876 8587 3903
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kBcg...
Pricing
Open to the public. Membership is not required!
Contemporaneous participation:
Public: $10
Members: $7
Premium Members: No charge and no need to register. Click here for meeting details and password.
This event will not be recorded. Any slides or handouts will be posted at "Policy"
Post: Virtual Meeting Thursday January 14: Round Table Discussion

- Posts 390
- Votes 31

We'll be having a round table (really, zoom) discussion about any rental real estate topics. This meeting is a great opportunity for attendees to learn from each other's experiences. Bring your questions about socially distant showings and applications, tenant nonpayment, rental forms, or best practices in general. We will be discussing current events, COVID-19, and new laws on notices to quit, right of first refusal, and eviction sealing. The Executive Director will open screenshare to walk through the exact wording of the new laws if desired.
Attendees are welcome to share their own experiences, warnings, pearls of wisdom, and more. Participation is not required, you're welcome to come and just listen.
This event will be moderated by volunteers and/or staff with significant and compliant rental experience.
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
Open to attendees statewide
This event is regionally branded in keeping with a local tradition. This region used to meet in-person on this day at this time. You are welcome to participate in this virtual meeting no matter where you are in the state.
Thursday, January 14th
Virtual Meeting Agenda
5:00pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40pm MassLandlords Business Update and Member Minutes
Member Minutes - Any member can have the mic for 60 seconds (introduce yourself, ask a question, share words of wisdom, etc.)
6:00pm Round Table Discussion
7:00pm Virtual meeting ends
Participation is Easy
As a result of the COVID-19 (coronavirus) pandemic, our events have been replaced by webinars or virtual meetings held during the traditional event time for each former location:
Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.
Webinars have limited participation options (typed questions only) and are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.
If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.
Topic: Round Table Virtual Meeting January 14, 2021
Time: Jan 14, 2021 05:00 PM Eastern Time (US and Canada)
Join Zoom Meeting
https://us02web.zoom.us/j/8534...
Meeting ID: 853 4534 0517
Passcode: Will be emailed and viewable online
Dial by your location
+1 301 715 8592 US (Washington D.C)
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
Meeting ID: 853 4534 0517
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/keqx...
Pricing
Open to the public. Membership is not required!
Contemporaneous participation:
Public: $10
Members: $7
Premium Members: No charge and no need to register. Click here for meeting details and password.
This event will not be recorded.
Post: Massachusetts COVID Eviction Filings So Far

- Posts 390
- Votes 31

This webinar will give an in-depth answer to the question, "What can you tell me about evictions during the pandemic?" The focus will be on Massachusetts eviction records, which are public. MassLandlords staff have been studying evictions since 2015. We now publish weekly eviction data reports.
What's the difference between a court filing and a forced move-out?
Where are the official eviction data?
Why is MassLandlords producing weekly reports?
Are eviction filings more or less frequent than before the pandemic?
Are forced move-outs happening?
Why are renters being taken to court?
What kinds of households are being filed against?
What kinds of landlords are going to court?
What can we say about discrepancies in representation rates?
What is "housing crisis" normal?
What can we say about total and average arrears?
What has state and federal government done that is helping?
Is there more to do?
This presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to over 2,000 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a term-limited and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
Friday, January 22nd
12:00pm Webinar Begins
1:00pm Webinar Ends
Registration
This webinar is Open to the public. Membership is not required!
Webinar Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
You can chat questions. You will not be on video or audio.
Registrants will have full access to the webinar, including watching live or watching the recording any time after the webinar is posted.
Watch Live (on January 22, 2020 12:00 PM):
Topic: Massachusetts COVID Eviction Filings Webinar Jan 22
Register in advance for this webinar:
https://us02web.zoom.us/webina...
After registering, you will receive a confirmation email containing information about joining the webinar.
Watch Recording (after January 25, 2020):
Recording Link:
https://masslandlords.net/poli...
This event will be recorded. Video, slides and handouts if any will be uploaded to our page on Massachusetts Eviction Data and Housing Court Statistics.
Post: Statewide Virtual Meeting: Indoor Air Quality

- Posts 390
- Votes 31

This presentation will be all about indoor air quality, meaning "is the air in our apartment safe to breathe long-term?" You may be surprised by what the science says. This presentation will examine:
Why indoor air quality matters to us and our renters
Common causes of poor indoor air quality
Environmental tobacco smoke
Pests
Excess moisture/dampness/mold
Volatile organic chemicals (VOC)
Carpets
Gas stoves
Radon
Steps proactive landlords can take to create healthier homes for our residents
This presentation will not go into legal specifics on which landlords have been sued for indoor air quality and what the penalty was. You can take it from us that this is a growing exposure for housing providers.
Monitoring for indoor air quality is fun! Invisible substances become visibly measurable with the right tools. Small changes in the way we operate can make big improvements in how we think, feel, and breathe in our homes.
Part of this presentation will be given by Professor Dave Turcotte, Sc.D., research professor, director, and principal investigator at the New England Consortium at the University of Massachusetts Lowell and Lowell Healthy Homes Program. Professor Turcotte researches healthy homes and sustainable housing. He is currently studying HEPA filters as intervention for renters with asthma and/or chronic obstructive pulmonary disease. He has authored dozens of papers and given many more presentations on indoor air quality, particularly as it applies to rental housing.
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.
Open to attendees statewide
This event is regionally branded in keeping with a local tradition. This region used to meet in-person on this day at this time. You are welcome to participate in this virtual meeting no matter where you are in the state.
Wednesday, February 10th
Virtual Meeting Agenda
5:00pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40pm Business Update
6:00pm Indoor air quality
7:00pm Virtual meeting ends
Participation is Easy
As a result of the COVID-19 (coronavirus) pandemic, our events have been replaced by webinars or virtual meetings held during the traditional event time for each former location:
Virtual meetings include optional audience participation via video, phone, and screenshare and are not recorded.
Webinars have limited participation options (typed questions only) and are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.
If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.
Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.
Topic: Indoor Air Quality Virtual Meeting Feb 10, 2021
Time: Feb 10, 2021 05:00 PM Eastern Time (US and Canada)
Join Zoom Meeting
https://us02web.zoom.us/j/8746...
Meeting ID: 874 6696 9777
Passcode: Will be emailed and viewable online
Dial by your location
+1 646 876 9923 US (New York)
+1 301 715 8592 US (Washington D.C)
+1 312 626 6799 US (Chicago)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
Meeting ID: 874 6696 9777
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/krns...
Pricing
Open to the public. Membership is not required!
Contemporaneous participation:
Public: $10
Members: $7
Premium Members: No charge and no need to register. Click here for meeting details and password.
This event will not be recorded.
Slides and handouts if any will be uploaded to Indoor Air Quality for Rental Housing.