All Forum Posts by: Pablo Flores
Pablo Flores has started 41 posts and replied 138 times.
Post: How to increase direct bookings through marketing emails
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
@Drew Sygit
Why constant contact over the other options?
Post: How to increase direct bookings through marketing emails
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
@Andrew Steffens
Do you ever get guests complaining about every person having to complete the initial form just to access the Wifi? That’s what I saw you had to do from their demo video.
Regarding Charge Automation, when I get a booking the guest automatically gets an email to complete a pre check in form that needs to be completed for them to download the house manual. It lets me collect user data and I don’t have to worry about manually sending out the house manual to every guest. But the real selling point for me is that as part of their pre check in process they can purchase certain Upsells like pool heating and early check in.
Post: How to increase direct bookings through marketing emails
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
Quote from @Andrew Steffens:
What PMS are you using if any? We use Streamline and can send auto emails. Also, you could use StayFi to collect emails and they automatically import into Constant Contact and then you can set up automations through CC.
Andrew, I did some research on StayFi and it definitely looks intriguing! I like it more for the branding aspect than for the data collection. I already use Charge Automation to collect data when guests complete their pre check in instructions. Do you use StayFi on your properties? Is it worth it if I already use Charge Automation for data collection? I also use Charge Automation for upsells so I wouldnt want to get rid of it.
Post: How to increase direct bookings through marketing emails
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
Quote from @Andrew Steffens:
Quote from @Pablo Flores:
@Leslie Anne Morris @Andrew Steffens
Great suggestions! Let me look into these. I use Hostaway.
Im fairly certain Hostaway will offer something. I do not know what they offer but I would think it is fairly standard. I used to use Guesty before Streamline and they had it as well. How many units do you have?
19 properties in the Palm Springs area.
Post: How to increase direct bookings through marketing emails
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
@Leslie Anne Morris @Andrew Steffens
Great suggestions! Let me look into these. I use Hostaway.
Post: How to increase direct bookings through marketing emails
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
Hey all,
Is there some service that will automatically send marketing emails to previous guests? Im looking for ways to increase direct bookings through our website. We're nearing close to 3000 nights booked for the year, and have all emails/ phone numbers for previous guests saved through our property management software. How do i best use that information to send periodic marketing emails to get guests to rebook via our website?
Post: Short term rental ban evaded in La Quinta!
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
@Phillip Vaughan
Amazing news! If this passed who knows Indio might have been next.
Post: Best Cali City to Invest in STR
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
@Maxzi Soto
It’s going to be hard to find the same opportunity from pre COVID. I manage 20 rentals in the greater Coachella Valley and occupancy and average daily revenue has gone down. The same home that would have been a great investment 2-3 years ago is barely breaking even. I don’t want to deter you, but you have to be much more judicious with your search and definitely have deeper pockets if you want to be successful in this market.
Post: Best Cali City to Invest in STR
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
@Gene Hacker
How would you compare Kern River/ Isabella area to Three Rivers as a STR investment opportunity?
Post: Which PMS has the best messaging automation & syncs well w/ VRBO?
- Rental Property Investor
- Palm Springs, CA
- Posts 138
- Votes 38
@Maxx McKenna
I have 18 listings on Hostaway. There is still a lag with VRBO messages. Sometimes takes a few minutes. Other times hours. I think this is a VRBO issue as many PMS have a lag with VRBO. Everything else is great about Hostaway. Feel free to send me a DM with any questions!