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All Forum Posts by: Susan H.

Susan H. has started 27 posts and replied 224 times.

Post: Great sounding tenant with questionable dog - should I rent??

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132
Originally posted by @Nick Brubaker:

Thank you all again.  It sounds like renter's insurance with Geico does not exclude the dog breeds in her dog's mix.  The liability limit is $100,000 is that sufficient?

 Good to know!

My Allstate insurance agent recommends $200,000; perhaps that varies by locale. Did you ask your own insurance agent? That might be helpful.

Post: Refusal of Co-Signer (Question)

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132
Originally posted by @Account Closed:

An honest landlord would let the tenant know why they were rejected.

John, I did that when screening applicants previously. I do think it's helpful for prospective tenants to know why they were rejected. 

I did have a few students who applied before, and each of them said "My parents will pay." Before I could process their apps (and I was clear that I processed apps in a first-completed first-screened) I found qualified tenants. I refunded the app fee for everyone else. 

This time around I'm thinking of what if anything I need to say in the qualification criteria. Since I have the income requirements clearly stated, I didn't think I needed to say I won't consider co-signers but wanted to check on this forum just to be sure.

Post: Refusal of Co-Signer (Question)

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132
Originally posted by @Thomas S.:

No you do not disclose anything you do not want to disclose, when you screen you reject anyone you choose to reject and do not provide any reason. ......Sorry I have chosen a more qualified candidate or if you wish simply tell them you are still screening until you do find the more qualified candidate. There is no reason to assign applicants any individual rights.

Study your state specific landlord tenant regulations before considering any individual advice.

 Thanks Greg. I cannot find anything in the AR landlord/tenat act or in the local statues. 

Post: Refusal of Co-Signer (Question)

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132

I have a rental property in a single-family residential neighborhood that's close to a fast-growing university. About 10% of the houses are rentals, and an estimated half of those are currently rented to students. We have a city ordinance restricting occupancy to three unrelated people, but neighbors report there are already several houses that violate this ordinance. The students occupying those houses are out-of-state students and (judging by their high-end SUVs and neighborhood info) come from wealthy families with parents as co-signers. This has been a hot topic at neighborhood meetings (which I attend).

I'd actually prefer not to rent to multiple students but of course cannot legally advertise "family preferred." From what I've researched, however, I understand that I can legally refuse to consider co-signers (unless a disabled person has a co-signer). My question: do I have to disclose that in my ad? Rental app?

Post: Great sounding tenant with questionable dog - should I rent??

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132
Originally posted by @Nick Brubaker:

Thanks @Josh Caldwell.  

What tips do any of you have in performing and effective pet "interview"?  I asked the prospective tenant if I can meet her dog today, but I'm not sure what I will do besides looking at it for a bit.  Hopefully I will meet it at her current address and I can check out the condition of the place.  I'm not sure how to best evince the temperament of the dog other than judging how it responds during my initial approach.  I guess I can see how they play together or something.  @Susan H. I'm particularly interested in your thoughts here.   

 Some initial thoughts: I look at the way the dog reacts on leash. In the AKC's Canine Good Citizen test one of the items is "loose leash walking." A dog that's comfortable and confident on a leash (no lunging) is likely to also be confident meeting people.  (Find info about all the test items here: http://www.akc.org/dog-owners/training/canine-good...; short video clips available on YouTube so you can actually see what they're talking about, and what to look for). Responsible dog owners are happy to show off their dog's training. Do ask how long the owner has had the dog, how she came to get the dog, and the dog's training experience. Have they completed basic obedience? If not, why not?  (Since the dog goes to doggie daycare I'd expect to see obedience completed, as that's a common requirement.) 

At a minimum, will the dog sit at the owner's command while on leash? Does the dog sit quietly while you visit with the owner? Both of these can help you assess how well the dog will behave when walking in the neighborhood. If at all possible, walk a little bit with the owner while dog is on leash. Remember that dogs may behave differently while in their own territory (house, yard) than when out for a walk.  

You mentioned doggie day care before. Can you go and observe? Ask the kennel owners what they've observed about the dog, any issues they've noticed.

A caution: don't attempt to pet the dog without the express permission of the owner. (This is true for anyone, anywhere!) Ditto with the offer of dog treats or food of any kind. Just as people don't always like every other person they meet, the same is true for dogs. The key, though, is to be sure the dog responds to the owner in a positive manner and does not behave aggressively toward others.

Post: Major active duty military landlord issue

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132

@Account Closed (speaking as a former 1st Sgt and senior enlisted advisor), I'd suggest you MFR your supervisor and alert him/her to the situation if they're not already in the loop. And if they already know, I'd still do the MFR and document every step of the process. Whatever your rank, you may need the documentation to prove diligence.

Possibly weird idea: have you used BP to search for a new PM who could assist? Alternatively, is there anyone you trust in the area where the house is to communicate with the attorney for/with you?

Post: Great sounding tenant with questionable dog - should I rent??

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132
Originally posted by @Nick Brubaker:

Thank you @Christos Philippou and @Susan H..  Very helpful.  I'm pretty much decided now to go "interview" the dog.  

 Excellent! Keep us posted.

PM me if I can be of help. Between having a sister who's an expert dog trainer and five years' (and counting) research into the subject of dog behavior, I've developed an extensive network of dog-savvy folks and information. Happy to share whatever I can!

Post: Great sounding tenant with questionable dog - should I rent??

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132
Originally posted by @Nick Brubaker:

Looks like you're pretty local @Jonathan G.  : )   This house is in south Decatur. 

The problem is currently the best parts of this rental property are the large back yard and new large deck.  So I am kind of accepting that it will likely be most desirable for pet (dog) owners.  At the same time, it has hardwood floors in decent condition throughout.  I don't have a very good sense of what damage these pets can do and if the pet fees will make up for it.  Maybe I should require area rugs like Steve said above, but the prospective tenant may not go for it.  She seems to really like the place and has already offered to pay more pet deposit.  Maybe I'll try being more aggressive in what I ask there.  

 Should have added to my earlier post: I have a dog and hardwood floors through much of the first floor. I keep her nails well trimmed and the floor is fine--and I'm fussy about the condition of my property.


Ask your prospective tenant about the dog's nails. Does she trim them herself or have them trimmed by a groomer or other dog-knowledgeable friend? (I have a groomer who takes care of Sasha's nails plus my sister (dog trainer) for in-between grooming appointments.) Asking about grooming habits can tell you a lot about this owner's sense of responsibility.

Keep us posted!

Post: Great sounding tenant with questionable dog - should I rent??

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132
Originally posted by @Nick Brubaker:

I'm not. Thanks for clarifying that for me @Jonathan G.!  I know pit bulls have a reputation.  Does partial breed pitbull mean automatic rejection in your practice?

 My current neighbor has a pit bull and she is quite probably the most well trained dog I've ever met. The neighbor across the street has a teeny-tiny dog and it's totally untrained and obnoxious.  Moral of the story: judge the dog, not the breed.

As a landlord, I ask about the dog's training (for example, obedience classes? What about the AKC's Canine Good Citizen certification?). Call the vet and the doggie daycare and see what they say. Go observe the dog interacting with others.

Just a thought: the prospective tenant may want the listing because it's close to her work, will help her save money, or any number of reasons. She might also be offering more money upfront in anticipation of rejection due to the dog's breeding. 

I appreciate that many landlords are reluctant to rent to those who have dogs of certain breeds, and I know many communities have banned some specific breeds. I've researched this issue extensively for a book I'm writing and have learned that many of those same communities have rescinded their breed bans.

Here's a statement by the AKC that's worth your time to skim: http://images.akc.org/pdf/canine_legislation/why_b...

Post: HELP!! NOXIOUS ODORS/Rental Disaster

Susan H.Posted
  • Investor/Landlord
  • NWA, AR
  • Posts 227
  • Votes 132
Originally posted by @Elizabeth Schellhammer:

Hi Everyone! I really need some BP assistance for a situation in which my husband and I have found ourselves. This weekend was a real balls up.

My husband and I currently live in South Jersey and own three rental units. Last month, my husband accept a job in Stroudsburg, PA so we are currently trying to re-locate to PA. We want to eventually purchase but thought it best to rent something first in order to get acquainted with the area. Adam only had two weeks to find an apartment as he started his new job yesterday. Luckily, he was able to find something on short notice and on Saturday (7/9) we drove to PA, signed the lease at about 12:30 noon at the property management company's office and took possession of the apartment at about 2:00 in the afternoon.

Upon arrival to the apartment, we noticed a very strong chemical smell inside (all the windows were wide open) we turned on the over head fan to help. We then left to do some shopping and picked up a box fan from Walmart. We came home and set the fan up in the window to help air out the apartment. Then went for dinner. Around 8:45 we came home planning to watch a dvd and go to bed. By 9:30 I was sick with a head ache and nausea and Adam was having breathing issues, head aches and nausea due to the smell. Adam already has severe allergies, sees an ENT and takes shots daily. I am 6 months pregnant and because we were both having such a strong allergic reaction to the chemical smell in the apartment, we decided it unsafe to stay. We left around 9:30 to stay in a hotel for the evening.

First thing Sunday (7/10) morning we called the property management company explaining that we do not feel safe in the apartment and would like our first month and deposit back ($1600 that we had just given them the day before)

Now, of course, they are not willing to give us our money back and are trying to say that Adam was suffering altitude sickness and that my sense of smell is just extra sensitive due to being pregnant. I wish I could document of chemical smell other than just describing it. I can assure all of you that we are not being melodramatic.... As soon as you open the door to the apartment you are bombarded with a strong toxic stink.

Needless to say, we would just like our money back and to walk away amicably. Unfortunately, we are now both frustrated and agitated. What can we do? Threaten them to with a lawsuit for unsafe living conditions? Is there a period of time we are allowed out of a lease if we find a problem such as this? We weren't even able to stay in the apartment for one night... we informed the company within 12 hours of signing the lease that we felt unsafe in the apartment... and now we are looking to lose $1,600 over this. 

BP Please HELP US. 

 Elizabeth, I'm so sorry to hear you're having such a difficult experience.

Do you have renter's insurance, and does it include a loss of use rider? Contact your insurance company and see what your options are.

Can you contact a home inspector, explain the situation, and see if they'll come do a quick walk-through? That documentation could help you as well.

Sorry I can't think of anything else at the moment. Please do keep us posted on what happens!