All Forum Posts by: Tricia O'Brien

Hello BP Folks!

I want to use Zillow Rental Manager for the first time to market a property in Indiana that will be vacant in July, but I need help in connecting with customer service.  Is it possible to talk to a live person if I have trouble uploading photos or other questions / issues?  I tried calling a customer service ph # I found with a google search about 3 weeks ago, but no one called me back.  Thanks in advance! 

I am with Avail also for rent payment. I am going to try to list with Zillow Rental Manager in the next couple of weeks because my home in Indiana will be vacant in mid-July.  Then I will probably sign a lease with the new tenants through DocuSign or thru the Avail lease signing system

@Theresa Harris

@Nathan Gesner

@Jeremy Horton

Thanks everyone for your replies!  It all worked out well.  I told the tenant I'd consider the current payment on time (as long as it doesn't bounce) since the money was deducted from his account on the 14th, the rent due date on the lease.  I said I'd appreciate it if they could pay a few days early, but I wasn't requiring that. He said he would set it up the recurring payments so the money would deduct every month on the 9th or 10th so it would get to my account by the 15th at the latest.

@Marcia Maynard

Love your sample letters!

Hello BP folks!  

My California tenant has initiated his monthly rent payment ($2100) to pull from his Chase account on March 14 through my Avail PM system, but I will not be receiving it until March 19.  This is 2 days past the end of the grace period.  Can I charge him my late charge which is currently $100 after I get the rent on the 19th? 

The lease says "rent is due on or before the 14th day of each month in advance notice or demand."  Later if says if it is not paid by the 17th of the month, you'll pay a late charge of $100.   The tenant chose the option to pay through Avail instead of mailing me a cashier's check.  He chose a payment date of the 14th of every month on automatic withdrawal .

I called the office of Avail.co earlier today, and they said some states consider the "paid" date to be whatever date the tenant's money leaves the tenant's bank account, not the date the landlord receives the money.  Other states consider the "paid" date to be when the landlord receives the money for electronic payments.  The people at Avail consider the payment timely if it leaves the tenant's account on or before the due date, so I think their reminder emails to tenants revolve around that date :( 

Any California landlords have experience with this situation?

I have the nolo press book, "California Landlord's Law Book: Rights and Responsibilities " but it doesn't address this specific  scenario.  

He moved in March 14, 2023 so this will be his first payment after initial rent and security deposit were paid by cashier's check.

Thanks in advance!

Contact an eviction service or an eviction attorney.  If there is none based in Chico, look for one based in Sacramento or Redding that is willing to travel to the court house in the Chico area.  There are some law practices  that cover several counties because they have several attorneys.  Look at the Martindale-Hubbell legal directory and other online directories for lawyer referrals / ratings

@Nathan Gesner

Does it usually cost the tenant more if the landlord is listed as an additional insured as compared to being an interested party?  Do you usually insist on this in properties that you own or for your clients where you manage their properties? Thanks 😊

Hello!  I have a new tenant moving into my California rental home in about 24 hours.  On his " Renter's Policy Declaration" with Lemonade Insurance, he has me listed as an "interested party".  I asked him to list me as an "additional insured party". Are these 2 terms the same thing or should I try to get it changed I want to be sure the company tells me if he stops paying the premium. Also, if he causes a fire or other covered risk, I want to be sure his insurance is the main one to pay, not mine.  Thanks!  

I have a vacant single-family home listed for rent on Zillow and my realtor, who is doing a tenant placement service for me, gets inquiries through Zillow Rental Manager.  I've done 2 small price reductions since it was listed 40 days ago but have only had 4 showings and 2 completed applications in those 40 days.   I've also recently reduced the minimum credit score to qualify from 650 to 600 a few days ago. 

One thing I would like to try to generate more "buzz" and more applications is to have my realtor take it off Zillow for 1-2 days, then re-list it.  I was thinking this should wipe out the thing on Zillow that states "108 contacts, 40 days listed."

Then it might get a lot of new views because people will think it's a new listing.  Do potential tenants think, "There must be something wrong with it if it's been on the market for more than a month and not been rented yet"?  Do you think this technique would cause Zillow to put the # of days listed at 0 when it first gets re-listed?

Lots of people have inquired, but they usually don't fill out the realtor's Google questionnaire or don't send in current paystubs (he won't schedule a showing without these 2 things in place) or they do not meet the minimum requirements for income and/or credit score.

Any replies would be appreciated! 

@Bei He

How much will the THOW cost from the manufacturer / vendor ?  Then, assuming you can get a neighbor to cooperate with fence removal and re-installation, how much will it cost for rolling it in, then hooking it up to electric/ water/ gas lines and permits?