Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 16%
$32.50 /mo
$390 billed annualy
MONTHLY
$39 /mo
billed monthly
7 day free trial. Cancel anytime
×
Try Pro Features for Free
Start your 7 day free trial. Pick markets, find deals, analyze and manage properties.
All Forum Categories
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

All Forum Posts by: Will Fraser

Will Fraser has started 33 posts and replied 2893 times.

Post: Lease fee vs security dep

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322
Quote from @Nathan Gesner:
Quote from @John Brice:

Does anyone here use an application process (with fee) and a lease signing fee as opposed to collecting a security deposit? Just weighing some ideas, not really sure I am a fan of security deposit. 

As Andy mentioned, the security deposit is a refundable amount of money held as leverage to ensure the Tenant upholds their end of the agreement. If they do, they get it back. If they don't, you have some money to offset your losses.

Some managers give Tenants the option of a small monthly fee, but that's because they have other means of holding the tenant accountable. For example, I can have a signed agreement that tenant gives me access to their bank account to withdraw funds after they move out. If they leave the place dirty and owe $650 for cleaning, I pull it out of their account. I accept the risk that they could close the account after termination and then I'll have to go after them via collections, but there are ways I can mitigate the risk. This method should only be attempted by an experienced investor.

If you want to try an alternative, use a professional company like Obligo.com or Rhino.com.


 This is 🔥🔥🔥

Post: Tech Stack to Optimize PM Company

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322

@Nathan Gesner we're real off topic here, but I know other folks are wondering the same thing . . .

What draws investors to your market?

Is it folks who live in the market already that get into investing, or something else?

Post: Tech Stack to Optimize PM Company

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322
Quote from @Nathan Gesner:
Quote from @Will Fraser:

No. One thing I've never done is market my business. I know I should, and it's on my agenda for the 2nd quarter, but I don't plan to use any systems. If I marketed aggressively, I may pick up 50 doors a year. There are around 2,500 rentals in the county and I already manage 400.

 Stop shoulding yourself!

You've built a solid business and you walk in the reality of your Contribution drive.  That's the thing you should be walking out and you are OWNING IT!  

Watch out, Q2, 3, and 4!  When you start attacking growth you're doing to crush it, Nate!

Post: Can a property management company charge me extra for utilities?

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322
Quote from @Richard F.:
Quote from @Bill B.:

When you talk to the utility companies ask if they have a “landlord option/policy/made up name” thing you can sign up for. In Las Vegas I can have the utilities automatically switch back in to my name when tenant leaves. Then new tenant switches to their name before they get keys.

I have seen Owner "leave on" utility agreements in many locales, BUT, for a rental it is not ideal. We always just contact the utility and set up "interim" service between tenants. In the past, we have had a number of occasions where the tenant stopped paying the utilities, so the billing switched over to the Owner, who was not a fan of actually reviewing his bills and/or bank accounts, so did not notice the changeover. The Owner ended up paying because the tenant was long gone by the time they did notice. And no, we do not charge extra for handling routine payments of any kind.

 We've seen the same thing WAY TOO OFTEN!  This is why we exhort owners to let us handle the utility coordination.  It does come at a price, yet I find that what we are hired to do is to allow our owners to redeploy their time into HIGHER VALUE, which is exactly what dickering with utility companies is NOT.

Post: U guys r a bunch of powerless landlords.

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322

Keep going, dude!  I've been there (more recently than I care to remember) and IF you put your nose to the grindstone and are honest with yourself about the problems you can build solutions.

The cycle of suck is real in property management and there are ways to break that cycle, yet most landlords exist in the cycle until they tap out and invest in "easier stuff".

It's alright to tap out . . . that's an honest thing to do when it's done with eyes wide open.  YET if you work at it you can build a business you don't hate.

Get after it!

Post: Applicant doesn't want his credit pulled.

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322

Do you have other applicants?  

If it's early on the market and a hot property then move on to the next applicant.

If it is slow going then something that has been suggested above should work (like logging running a free bureau report in your presence using one of the many reporting tools available).  

They may actually be acting very prudently here, or they may be a chatchki.  It's really hard to know, so I'd default to the analysis above

Post: Parents refuse to hire a realtor...

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322

If they sell for $150k below the real value then the 3% they might pay an agent is likely to be a drop in the bucket.

However, for most FSBO sellers the motivations are often more about control than anything else.    It's not unusual for folks to be uncomfortable giving up control of a process that they feel is simple, and doubly so if that person has had a bad experience with an agent before (or heard stories of some licensed bafoon, like we all have)

I can tell you are looking out for the best interest of your folks, and that's deeply noble, Nate!  Keep going!

I'd hire a ridiculously good inspector to inspect the home. Then have a handyman (or dad since like my dad your dad probably wants to DIY these things himself. . . just find a sly way to check the work after completion). Then hire an appraiser to appraise the home. Then have a REALLY GOOD real estate photographer take the photos (whatever the max your local MLS allows), shoot a video walkthrough, and a 3D tour, then put it up on Zillow as a FSBO. Answer every call that comes in and try to not get ticked at the 40-400 agents that call you in the first 72 hours with "a client looking to buy a house like yours."


Ultimately your folks CAN sell their home effectively, but they WILL need the same team that helps a real estate agent do our job well -- title (or attorneys if you're into that sort of thing), appraiser, inspector, and a few other folks. The reason most FSBOs get crap results is because they don't use the processes that good agents use . . . oh and agents dislike working with FSBO sellers.

Post: Thoughts about purchasing multifamily with all 1 bedroom units

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322

A little note about the charity concept . . . I think it would be equally loving for the community around the building if you treated it as if you were rezoning it.  If you start operating the building as a charity instead of a market-asset, it WILL affect the community around the building.  Out of consideration for the broader community it would be prudent to let them know and even give them the ability to weigh in (or add value in their own unique ways).

Post: Thoughts about purchasing multifamily with all 1 bedroom units

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322
Quote from @Jeff Copeland:

As an experienced property manager, I have no qualms about one-bedroom units. Steering clear of them is outdated advice in my opinion. 

One bedroom units are very popular and easy to keep rented to single people and/or couples, because they are usually a relatively low cost housing option. They experience much less vacancy that a 3/2 home, for example. 

I do, however, have qualms about leasing to homeless or near homeless individuals (veterans or otherwise). Let me be clear: I am a retired military veteran myself with 22 years of service, and I do think it's a noble and honorable idea for you to want to help homeless veterans with housing. 

But I am also an experienced property manager with experience with the VA's VASH program, as well as similar programs for non-veterans. As such, I have grown jaded over the years and can tell you that in my personal experience 90% of these tenants don't work out. Often due to non-payment as soon as their benefits run out, and other times due to drug and alcohol abuse or mental health issues.

Just make sure you aren't looking at it through rose colored glasses, and understand what you are getting into. Managing tenants on these programs requires 2-3 times as much staff time and energy as managing a normal class B to C rental, and these units will very often experience much higher vacancy, collection, and eviction-related losses. 

That doesn't mean you shouldn't do it. These are just the cold hard facts. 


 I second Jeff's advice on the 1 Bed advice.  In fact the past 7-10 years have seen an evolving trend in our youth (who have now entered the rental or purchase markets) and many PREFER to live alone as opposed to 10-15 years ago when the preference may have skewed towards renting a 2 or 3 bedroom apartment and splitting rent with roommates.

With the various 1 bed units we manage in Oklahoma City I've seen that the well-maintained units thrive.  

Do be aware, though, that there is no shortage of 1 bedroom units in the Urban Core and it makes a lot of sense to think wisely about where the property fits in the spectrum.  Don't buy a deal that would require you to make a 100-year old building outshine the new construction apartments right down the road.  It just won't happen, BUT many people will overlook the $1,400/month 1/1s in favor of a more modestly priced 1/1 and perhaps you can add value in that space!

Post: What to do about "Local Agent" requirements in STR markets?

Will FraserPosted
  • Real Estate Broker
  • Salt Lake City & Oklahoma City
  • Posts 3,019
  • Votes 2,322

Everyone seems to be motivated by different things, and this thread shows that very well.

If you're looking for cheap, then your using your cleaner and giving them a gift or pay on an as-needed basis should do the trick.

if you work with a PM company that thrives with STRs then you SHOULD be offloading ALL of the operations to them.  Finding one that charges between 20 and 10% of revenue is not unusual and it's also not uncommon to see your profits be comparable to pre-management except with significantly less toil.

However, which of the many solutions is right for you really comes down to what you want to get out of it.  Remember, anything is possibly, but not everything.