National retailers base all their decisions on what their ideal customers want, not what retail management thinks.

You'll learn so many valuable skills too: sales, customer service, confidence, etc.

I think you need to work for someone (doesn't matter what, cleaning, PM, customer service, literally whatever) and actually get the taste of STR before buying all these properties.

Excellent customized spread sheet. 

Otherwise, we're wasting everyone's time including ours, our customers' and our lenders'.

That was enlightening information as his customer relations department has refused to provide any yardstick or timeline on redemption progress. 

I do hope this helps you and your customers.

We like brokers that are focused on a long-term relationship, not because they have a long-term interest in our deal but because they want us to be their customer over and over in the future.

They pay rent through their online portals like clockwork with no missed payments to date, and take excellent care of their units (one just installed $3K remote control shades that were custom ordered and will remain with the property when they leave.

Not to mention the customer service is unbeatable.