One company I used recently on two jobs never did and is my goto3. if I need a maid service I will use the trial services of sites such as homeaglow or dazzling cleaning where they offer steep discount to new customers.

do they provide great customer service?

You’re the customer.

I had to contact customer service and have them delete the listing. 

You need every customer you can get six months ago and every day since then. 

At the end of the day, our rentals are our business which makes our tenants our customers, and I think there is a value and a vested interest in keeping our customers happy and treated fairly so that they continue to keep their bills paid, the property maintained, and I keep a positive working relationship with them.

Although it's a great model if you have less than 10 properties to keep everything super organized and easy if you don't have plans to scale past that.Regarding software to conduct the entity-level and property-level bookkeeping and produce super clean and usable financials, we recommend QuickBooks Online if you're a bookkeeper and know how to customize & use the software for REI (since it's not initially setup for REI).If not, I recommend working with an REI-savvy bookkeeping professional to get it set up and hiring them to manage it so you can focus on REI activities rather than bookkeeping.

You also need to meet the 100-hour material participation rule, and your average period of customer use must be 7 days or less, per IRS regulation.

We have developed two Subdivisions, but this product is quite a bit different in marketing and customer segmentation. 

Brian, that is a totally normal feeling.