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All Forum Posts by: Collin Hays

Collin Hays has started 118 posts and replied 2494 times.

Post: Aircover vs. Proper

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524
Quote from @Lisa Peabody:

My husband talked to an agent yesterday and wondering if you all could help to educate me. So when you are talking about STR policy that means a DP policy? instead of a Homeowners? Then get a rider for extra coverage for liability?

This is what I found on google? So is this what is considered a STR insurance?

DP policies, or Dwelling Property policies, are insurance policies designed for residential properties that are not owner-occupied, such as rental properties or vacation homes. These policies focus primarily on providing coverage for the physical structure of the property.

There are three main types of DP policies:

DP-1 (Basic Form): A DP-1 policy offers the most basic coverage, protecting the dwelling against named perils such as fire, lightning, and explosions. It typically pays out actual cash value (ACV) for damages.
DP-2 (Broad Form): DP-2 policies provide more comprehensive coverage than DP-1, covering additional perils like burglary, freezing pipes, and falling objects. They often pay out replacement cost value (RCV) for damages.
DP-3 (Special Form): The most comprehensive DP policy, DP-3 offers "all-risk" coverage for the dwelling, protecting against all perils except those specifically excluded in the policy. It also typically includes liability coverage and pays out RCV for damages.


Thanks Lisa


 I am not an insurance expert, but the main point is, you want to be certain that the policy is not a standard homeowner's policy, nor standard landlord policy. You are operating a business. A mini hotel.  So you need a commercial policy. The policy must specify that it covers risks for overnight, or short-term, rentals.  A typical policy for short term rentals is going to cover most, if not all, of the perils you have listed.

But if it is a homeowner's policy or standard landlord policy, the insurer may well deny claims, since the property is being used differently than what is described in the policy. 

Post: referral program question

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524

Two thoughts:

1. Some realtors may have ethical problems with this.

2. Real Estate Commissions in some/many states may prohibit this.

Post: I’m new to Airbnb and looking for any advice

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524

The cleaning fee is a pass-thru item. You need to charge whatever you are having to pay, and that will vary by market and cleaner.

Post: What to do following this not so good review?

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524

I wouldn't get too worked up about one review. Just say "we are so sorry to hear that you had issues with the sofa bed" and leave it alone. It's not the end of the world.  

Post: Recommendation for sofa bed or sleeping sofa -- for a 1 BR STR

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524

I like the Murphy bed idea. And if you have a closet handy, nothing wrong with having a foam mattress topper rolled up for some extra comfort on the sleeper sofa.

Post: Projecting STR Revenue ?

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524

If you are contemplating a vacation rental in an area that doesn't have any, it is certainly a risk. But if you buy the property well, your downside risk is that it is short term rentals don't work, and you can simply sell it for hopefully no less than what you paid.

That would be my mindset. Nothing ventured, nothing gained!

Post: How many of you are planning to sell your STR property?

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524

Everything I have is always for sale!

But to your question...none of our homeowners are actively marketing their properties.

Post: Is any str profitable now with 25 percent down?

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524
Quote from @Tobias Joneses:

I'm looking at the numbers and with interest rates seeking 6.5. Housing prices the way they are and cleaning fees can anyone make money on str in long beach if they get in the game now?


Of course!  You only need to find one good deal. 

Post: When Your STR is Too Popular For You To Stay In It

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524
Quote from @Dina Schmid:

If all goes well with Monday's post-repairs inspection, we should close later in the week on a cabin that we want to use as a getaway for us + STR when we're not using it. It was a new build, shown completely furnished and the builder listed it for use as a STR after we saw it. We knew the place was special, that's why we jumped with a full-price offer. We had no idea just how many other people would think it's special.

The next available weekend is June 6th! There are bookings for the other weekends in June and only five random open days in March. While this is a good problem to have, I'm starting to stress about it for a few reasons I'll put below. I want to note that bookings will transfer, but we're under no contractual obligation to honor them. I'm trying to figure what the best thing is to do moving forward.

Reasons why I'm stressing:
1) There's a drone photo showing no other cabins around. It looks completely isolated. Except that this spring there's going to be a cabin built next door. By fall there might be others. Imagine showing up to a cabin you thought was isolated and finding construction going on?
2) I don't like the idea of renting out a cabin I haven't stayed in myself. I don't know if there's anything missing. It will be a royal PITA to do a one-night stay on a random Wednesday, but it could be done.
3) It's currently listed as pet-friendly with only a $30 pet fee. I'm highly allergic to cats (like super-allergic) and also allergic to most dogs. An extra $30/stay isn't enough for me to have to make myself a zombie on Benadryl in order to sleep there and not wake up with my eyes swollen shut because someone let their dog sleep in the bed.
4) I think it's been priced too low. It's led to incredibly high occupancy rate in the off-season, but I'd rather have a slightly lower occupancy rate in order to reduce wear and tear and leave some weekends open for personal use.

I'm at a loss on what to do about this. On one hand I like that it will probably cash flow (we expected to break even at best) and know there's issues with canceling reservations. On the other hand, I want to be able to enjoy this place too. Any suggestions? How have you handled it when you've purchased a popular existing STR?


1. I wouldn't publish the drone photo.  

2. It's a good idea to stay in your own place a few days before you rent it out.

3. Unless you are going to be staying at the place, I would leave it as pet friendly. Folks are going to bring their kitties and dogs regardless of what your policy is.  Over 50 percent of travelers are traveling with pets.

4. A high occupancy in the off season is really good. You didn't buy the house to preserve it, but for it to produce income. Reminds of a friend of mine - bought a brand new Camry but kept it in the garage the whole time because he was afraid someone might scratch it. Kind of defeated the purpose.

5. If it is breaking even, you are doing better than most. You don't want to cancel reservations; that will give you a bad rating. Make your own reservations in advance. 

6. When you stay there, you are essentially renting it from yourself, because you are giving up lost rents while you are there.

Post: AirBNB listing to be deactivated due to prior listing (prior owners) "quality"

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,530
  • Votes 3,524

It sounds like you did the correct thing in contacting Airbnb. What was their response?