All Forum Posts by: E.S. Burrell
E.S. Burrell has started 6 posts and replied 189 times.
Post: What to say or not to say, to tenants?

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
@Travis Oakes Congratulations!
As the old saying goes, “If it’s not in writing, it didn’t happen.” Get everything in writing. Especially maintenance requests.
Communicate/ respond to tenants in a timely manner. Be trustworthy. Be reliable. Introduce yourself by letter and keep it sweet and simple.
I personally accept all means of payment except cash. Two of my Tenants pay by check and money order. Others rather use cash app; my rentals are SFH so I use a PO Box for all my business affairs. Wishing you the best!
Post: Tenants want LL to pay for their broken TV

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
@Account Closed Thank you!!! 😊😊
Post: Tenants want LL to pay for their broken TV

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
You all have been soooooooo helpful........
I have decided NOT to replace the TV for these reasons:
1. It's stated three times in my lease to get renters insurance and I am not responsible for personal property.
2. Electrician fee: $200; HVAC fee: $125 = $325 ( who knows how much the TV will cost )
However, I have decided to purchase two surge trips for my tenant and explain the importance of using them and the importance of having renter's insurance. I empathize with them but I have to draw the line somewhere...nipping it in the bud.
I'm working on my 7th rental and have already added mandatory renter's insurance AND power surge strips to the lease. Experience is the best teacher.
Post: Tenants want LL to pay for their broken TV

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
@Mary Alexander-Brum, good call. Never even thought of adding a surge clause to lease. I will moving forward.
Post: Tenants want LL to pay for their broken TV

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
Originally posted by @Steve K.:
@E.S. Burrell are the outlets grounded properly?Is it possible that you have a three-prong outlet on an ungrounded circuit? If so that could fry a TV. I’m not sure how else a TV could be damaged by an electrical circuit. Are there two-prong outlets in the house?
Hi Steve and thank you. My electrician checked and even though there were three prong outlets, he replaced the outlet with a new one just to make sure that wasn’t the issue. We plugged other things into the outlet and the TV is the only thing that doesn’t work.
Post: Tenants want LL to pay for their broken TV

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
Hi All
Tenants lost power throughout the house. Electrician was called to investigate the problem. He said there was a power surge and got the lights working. The furnace quit working. My furnace guy said that the furnace needed a transformer. Furnace is now working. Tenant plugged in TV and TV is not working but everything else that is plugged in outlet works. Am I responsible for replacing the TV? Tenant does not have renters insurance. Thank you. I’m taking notes from your responses.
Post: Should I Paint the Interior of STR?

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
@Bryan Senker
I love the different colors. They are warm and upbeat. As someone said, you can decorate the rooms with matching furniture. Give each room it’s own identifying name. If you use your imagination, this could be the start of something big and set a trend!!
Post: How are you guys collecting rents?

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
My older tenants pay by check or money order. My younger tenants prefer cash app.
Post: why do people hate landlords?

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
@Joe S.
Yeah @Cameron H. Forbis must be pulling up in his Bentley to collect rent lol just kidding 😊.
I think tenants hate LL’s because of slumlords and the tenants lack of knowledge and understanding that it takes to run the business.
Post: Favorite Question for Screening Tenants

- Rental Property Investor
- Michigan
- Posts 192
- Votes 205
I have a “no eviction” policy. So Instead of asking , “Have you ever been evicted”, I ask, “How many evictions have you had”?