All Forum Posts by: Andrea Collatz

Hi @Benjamin Timmins

I'm a representative with TransUnion SmartMove. I'm sorry you're having trouble with the site, if there's anything I can do please send me an email or a note through BiggerPockets. I'm happy to help. Thanks!

Hi @Jeff Kennedy

I'm a representative with TransUnion SmartMove. We have different pricing options depending on the screening package you want. BiggerPockets Pro members receive a discount on each screening and you have the option of paying for the service or you can have the applicant pay. You can find pricing information here:

https://biggerpockets.mysmartmove.com/SmartMove/landlord-credit-check.page

Hi @John D.

I'm a representative with TransUnion SmartMove. We do offer a national eviction report:

https://www.mysmartmove.com/SmartMove/eviction-check.page and a criminal report:

https://www.mysmartmove.com/SmartMove/tenant-background-report.page. If you have any questions about them feel free to send me a note on BP. Thanks!

Hi @Matthew Newman and @Christian Bors

Unfortunately I'm not as familiar with the Canadian tenant screening market since SmartMove only operates in the U.S. Sorry I can't be more help!

Hi @Rong Liu

I’m a representative with TransUnion SmartMove. Unlike a typical credit score, SmartMove’s ResidentScore is designed specifically to predict bad outcomes in the rental industry. Here is an article that breaks down the difference between ResidentScore and a typical credit score: ?. If you have any questions feel free to send me a note. Thanks!

Hi @Aaron Xie

I"m a representative with TransUnion SmartMove. If you send me a note or email with your application number and contact info we'll be in touch directly to help. Thanks!

Hi @Susan H.

I’m a representative with TransUnion SmartMove. Per SmartMove’s terms of use, each applicant being screened must verify their own identity. I hope that answers your question, if I can help with anything else feel free to send me a note through BiggerPockets. Thanks!

@David Dachtera thanks for the feedback!

Hi @Account Closed

I'm a representative with TransUnion SmartMove. You can choose to pay the screening fee or you can have the applicant pay. Once the applicant has verified their identity, the reports will be sent to the landlord. If you have any other questions feel free to message me, I'm happy to help!

@Chris T. SmartMove's eviction reports come from a variety of sources including public court records. We have one of the largest eviction databases subject to the FCRA with 25+ million national eviction records. Not only does SmartMove have broad eviction record coverage, we also have the ability to more accurately match a person to an eviction record by using TransUnion's robust consumer database. Our broad coverage, data quality, and record-matching capabilities are the features that set our eviction reports apart.