All Forum Posts by: Trent Reeve

Trent Reeve has started 26 posts and replied 579 times.

any idea on how this is handled with channel managers?

It’s not. I use OwnerRez and it is frustrating the discounts don’t move over to VRBO like they do Airbnb. I was hoping to set up last minute or early discounts in VRBO but no dice. Maybe other PMS’s?

I use OR also. apparently they are working on it.

1 Vote

any idea on how this is handled with channel managers?

0 Votes

Quote from @Raymond Kalonji:

Hello,

I have seen some 3500 sqft houses in Cumming GA listed on AirBnB with 30 days minimum at 10k per month... And they are booked 90% of the time!!! Cumming being 1 hour away from downtown Atlanta, my question is what's happening closer to Cumming to make this work?

Cumming is only 1 hour away from Atlanta if you are driving at midnight. Its more 1.5 hours on a good day with average traffic. I would question those numbers

0 Votes

Atlanta, Georgia

Quote from @John Underwood:

Likely just the proximity to Atlanta. Could be traveling nurses?

I live in the Atlanta area. I would question those rental numbers. And no one is choosing a rental in Cumming if they have work or need to be near downtown Atlanta Metro area. Cumming is a very far out suburb. its 40 miles away in heavy traffic. probably 1.5 hours in rush hour traffic. It might be ideal for corporate travelers in the Alpharetta/GA 400 area, but even then, they would just rent a STR in the Alpharetta area. Cumming is mostly GA residents that want more house for their money than they get closer to Atlanta.

1 Vote

Atlanta, Georgia

booking closer to arrival date is similar to last year. I agree about some flexibility, but disagree about shortening minimum stay requirements. Mine stayed the same from last year and didnt see any change in bookings. Guests are getting smarter in the searches, I think decor also plays a big part in getting guests. They will search 10, 15, 20 properties. Having something that was eye-catching or memorable will help them come back to your listing. That wall mural, bright colors, etc. Yes, some people wont like it, but it will help stand out in an ocean of STR's they are looking at. Make sure your bedrooms look good, the mom's are making most of the decisions and they are looking at where they are sleeping on the vacation. they know kids will sleep anywhere.

2 Votes

its not a "loophole"

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Cleveland, Ohio

Quote from @Josh Ball:

I called Airbnb support & explained what was going on. The rep reviewed the messages & told me to leave it alone, wait on him to leave a review & then file the dispute.
In the mean time, he also reported it, another Airbnb rep called me to get my side of the story. I explained the entire situation to them & they said they will be handling it on their end. Nothing more for me to do on my end.
She said since it was only 13 minutes without power. A City water issue that he was informed of prior to it happening. A community wide sulfur issue, proven by an email from the community manager. That the $50 a refunded him for the debris & inconvenience was sufficient in her eyes.

Now just waiting to see when he posts his review & go from there.

does your listing mention the sulfur in the water? were they aware of it before they booked?

0 Votes

Quote from @John Underwood:

If it were me I would definitely refund them half their money and you should clearly list your issue with smelly water and get it remidiated immediately.

Smelly water, no water, power outage this is pretty bad.

this is how i think. Yes, they absolutely should not extort you. But smelly water, no water, no power, leftover trash (if possible) does not make a happy visit

1 Vote

Quote from @Greg Janes:

I'm surprised that nobody has mentioned either Proper Insurance or CBIZ as options you should look at. I'm not affiliated with either but they have been the best options for most of our owners to find insurance policies. You'll get a different opinion from every person you speak with, but I think having a policy from insurers who specialize in STRs is really important - others may say they cover you for STRs but you'll need to read through their exclusions to understand if you are fully covered. A company like Proper is going to cover you in almost every circumstance.

Proper was about $6k more than other options I found

0 Votes

Panama City, Florida

Quote from @Jeff Chisum:

Make sure to check out the 10% down second home occupancy loan. 90% of the loans I originate are clients using this product to invest in STR properties.

im not sure you can cash flow nowadays on a 10% down unless you find an almost unicorn deal.

as for the OP, there is a lot of information on these boards, and this isnt the first time this question has been asked. If you search, you will find some great info

2 Votes

South Bend, Indiana

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All Forum Posts by: Trent Reeve

Trent Reeve has started 26 posts and replied 579 times.

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Post: STR guest leaving me no choice but to refund 50% of their stay??

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