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All Forum Posts by: Kevin Lefeuvre

Kevin Lefeuvre has started 58 posts and replied 553 times.

Post: VRBO late on payouts ... again!!

Kevin Lefeuvre#3 Coronavirus Conversation ContributorPosted
  • Los Angeles, CA
  • Posts 565
  • Votes 391

Those on VRBO know there was a mess with the payouts for months. It got fixed in January and they sent an email out apologies etc... I was receiving my payouts on time in February.

The past 2 payouts are not coming though. Now on customer support waiting since an hour for a rep to pick up the phone. Is everyone else seeing the delayed/frozen payouts issue back again?

Side note: Premier Customer Support has never been this slow, but I guess that's the covid-19 effect. But Payouts? They should not be that busy these days, right? 

Originally posted by @Charlotte Casey:

I lost out on 2 houses in Seattle proper on Thursday.  1 had 9 offers, winner waived all contingencies (risky) and the prices soared $175,000 over asking so demand in Seattle is still sizzling.  We’ll see if it remains so.  This was as our tourism/hospitality/restaurant industry was crashing and our schools were canceled for 6 weeks.  Buyers seem undeterred.

 A correction would be refreshing to see.

 You were lucky. It will take some time for sheeple to wake up. Lines at my little local Trader Joe's (for no reason) are only starting today.

Originally posted by @Steven Lowe:

 Disney Land in Anaheim, CA closes tonight, was open until now. 

Does anyone know what happens for Airbnb cancellations for US guests happening let's say last week, before the email announcement today, where the guest is in the dates announced today, but was not covered until today (because not from China or Italy), and Airbnb sent out the payout. Are they going to "take it back" ? 

What a mess!

Originally posted by @Michael Greenberg:

Now that Airbnb has unilaterally decided to refund all guests that cancel, this is crushing our short term rental high season.  This is the nail in the coffin for me and Airbnb.  So far, losses are $10k and likely to get worse before it gets better.  I understand allowing guests to cancel, but why not treat it like the airlines, "no change fees" but the rates stay the same?  Anyone up for a class action lawsuit?

I just saw that Michael. It's unbelievable. I think this is the end of Airbnb unless they drastically change policy.

I would not agree with the free change. I am not an airline. Hotel rooms are not the same price based on cancellation policy. Difference is "kinda insurance" for cancellation. When I define strict cancellation I know I am losing some business vs the guys who is flexible. If at the end there is no difference, then WTH!

As for the class action, you have signed through airbnb terms that you will never be part of a class action. Not sure how enforceable it is, but it is there.

Originally posted by @Serge S.:

Conservative estimate over next 3-7 months is 48M hospilizations, 96M cases, 480k deaths. Rogan Podcast

In AZ they just shut down spring training, this alone would be enough to spin certain cities into recession. I have friends that were scheduled to close on B class hotel assets on sell side and had buyer term sheets pulled a week before close. Financing for hospitality assets in some markets is dry. 3 cities announced eviction moratorium and more to come. If we get a statewide eviction moratorium I do not see my tenants getting out of bed in the morning.

So who are the winners and losers? I think  The economic impacts to RE are already in progress,  just beginning and very real.  

 Agreed with "I would hate to be sitting on low cap rate assets purchased in the last 6 months relying on heavy repositions and hefty rents."  

What do you mean by: 

I would rather be a little late than a little early to this party.

Originally posted by @Tommy Loretz:

@Andrea Cole

I was in Europe when President Trump banned foreign travel into the country. I’m currently writing this on the plane from London to San Francisco! We had to cancel several AirBNB locations and all were understanding and agreeable.

So if your policies contain a subsection for “worldwide infectious diseases” then follow it. But in all seriousness, I would never book with a person that didn’t refund for COVID-19.

And I would never host a guest like you who doesn't understand that we hosts are just like you. We are victims of this **** because YOU DECIDE NOT TO COME. I understand sometimes you don't have choice, neither do we. Especially since sometimes some of you guests have the choice. I have a family right now in one of my units who kept all their plans and kids are having fun at Disney this week in Southern California. 

Originally posted by @Bryan Devitt:

@Andrea Cole I don't own STR but I don't expect a full refund because a show/concert/expo was canceled. Are hotels in the area giving full refunds? I am of the philosophy that if you wanted a refund in the future you should have bought insurance.

 I wish there were more people like you on earth. Respect!

Originally posted by @DJ Scruggs:
Originally posted by @Karen Margrave:

The virus cannot live in heat, therefore; areas of the country that get very warm should be the first to see relief. 

This is inaccurate. It doesn't do as well in heat but right now it's spreading in the Philippines despite temperatures in the 90s. They just shut down most schools and stopped all travel in & out of Manila.

 I think Karen is not totally wrong. Dry and Warm weather kills the virus. Check the number of fatalities in Brazil and Australia. Also the percentage vs. total population. The virus won't disappear, but it's much less dangerous. Seasonal flu never disappears in summer, it gets reduced too.

Originally posted by @Mike Rutherford:

It makes no difference if the fear of this virus is real or not.  It only has to be real to the people who think it will effect them and the actions of our politicians.  A job generates one dollar.  That one dollar gets spent seven (7) times in its local economy, (cleaners, restaurants, movies, clothing, rent, etc)  If that job is suddenly cut it takes those seven (7) dollars out of the economy.  Austin, Tx just cancelled SXSW, a convention that brings $400M to Austin.  Houston just cancelled the rodeo.  An event that brings $600M into Houston.  Some vendors work all year to sell product at those events and that makes their whole year.  Already people here in Houston are not eating out at Chinese restaurants.  They are suffering.  They and all other businesses who depend on the public will start loosing money fast.  Waiters will get laid off, chefs, suppliers.  The ripple will go on and on.  If our renters can't pay the rent, if home buyers can't buy houses out of fear of loosing their jobs believe me we in the real estate business will get hit when we can't make our mort. payments.  Banks will begin to foreclose.  If this thing goes on for a year we will be in deep!  Most people are living pay check to paycheck.  It won't take long for the impact to hit us.  Hold on.  It's going to be a bumpy ride.  

 Agreed. It has ALREADY hit. Even if, by a miracle, tomorrow you would wake up with a news that they have found a 100% remedy or vaccine, the harm is already made. Airlines, BOEING & AIRBUS and as a result all Airspace industry, Hotels, attraction parcs and all hospitality and events industries HAVE ALREADY observed -20% to -50% for cancellations this year (some with one annual event like Austin, see -100%). So it's no longer a matter of prediction but observation. What may happen is that it can become much worse. 

My Short term rental business is being hit hard. No new reservation in the past 4 weeks. Most existing reservations either cancelled or about to .... I hope my long term tenants will resist.