All Forum Posts by: Joe Prillaman

Hey Wes,

We do not charge a higher cleaning fee. Overall we charge more than most but our cleaners clean each unit as if a dog is coming anyway so it doesn't add an additional expense to us. We have dog bag dispensers at each property and they tend to work well enough. 

@John Majoris, most don’t travel with dangerous dogs but we do not have any breed restrictions or size restrictions. Yes we charge a non refundable $200 pet fee in the quad and are raising our other properties from $75 to $125-200 over this next year. We brought in an additional 40k in pet fees this last year. Make sure to check with your insurance provider if you are going to allow pets and get adequate insurance!

@Sean McDonnell, first you have to respond to my open lunch invitation and then we will talk!

@John Majoris,

Hey John,

We use the Orbi routers and get about 220meg download speed.

Roku has been great we provide Netflix, Disney +, Hulu, and ESPN +. It’s very rare but we occasionally will have a guest ask how to see local channels “typically those guests are in their 50s+”. It has never resulted in a bad review.

We use the Yale Smart locks with a backup physical key option with the August Connect. We picked this lock because it has a seal on both sides and the humidity in my market was frying the other locks.

We use IGMS for the management and have tested Pricelabs but didn’t have good results with them. We manually price right now and run everything through IGMS.

Pets have been great for us! We have hosted 397 dogs this year so far and had zero problems. We have more issues with toddlers then we do dogs.

@Justin Melendez,

Hey Justin,

The only difference is this unit is at the back of the property. You have to drive past the other 3 to get to this one. In my opinion it's a better spot because it's right beside the dog walking area and you have more parking options because you will not block anyone. We have a shared driveway between all 4 units. 

Looking forward to meeting you at BPCON!!!!

@Morgan Daniels, 

Hey Morgan, I love VABeach I have some great friends up your way. Short term rentals in my opinion are a great way to get started with investing. They take more time but can springboard your investing timeline substantially. I would recommend listening to Avery Carl's episode of the BiggerPockets podcast (364). Cute, Clean, Comfortable are the best practices. I can talk all day about our processes but it's best if I could answer some specific questions! 

@Mike Shulman, we love Karen’s 😂😂😂.

@Nancy Bachety, Hi Nancy, it’s interesting the stars are only affected by the overall rating. We use the other categories to get an idea on how the guests feel about our property. Typically Value is one of our lower categories.

@Ryan Moyer

That’s a great idea, currently we do not directly ask our guests to leave us a review. In the beginning I felt like it was a pushy salesman approach. I love the idea of slipping In 5 star review terminology everywhere. Almost pre conditioning them to hit 5 stars.

@Joe Splitrock,

Hey Joe - great name.

We have not received a 3 star on this property. We are coming off the heals of the beach season and in this market anything will rent during that time. I’ll update the post once we get through the off season and report back if it has any negative affects on the business. Value tends to be the area of lower values across our portfolio.